Sassa

SASSA accuses media of “overstating the problems” at the agency

“These negative reports have led to an unfortunate conclusion that SASSA has completely failed in its responsibility” SASSA’s Sibusiso Nhlangothi tells the Western Cape provincial legislature

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News | 3 December 2024

Investigation into social grant fraud is a flop

SASSA investigation into SRD grant application system fails to answer crucial questions

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Analysis | 27 November 2024

SASSA CEO must resign over social grant failures, say Western Cape MPLs

But ANC members blame the Post Office

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News | 15 November 2024

SASSA Gold Cards will remain valid, says Postbank, as deadline looms

Replacement with the new Postbank Black Card has begun in KwaZulu-Natal, Gauteng, the Northern Cape and North West

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News | 8 November 2024

Disability grant applicant collapses in long queue at SASSA office

SASSA’s Bellville office manager blames staff shortages

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News | 23 October 2024

MPs demand Postbank explain “persistent” problems with social grants

Beneficiaries with gold cards have been struggling to access their grants

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News | 15 October 2024

Beneficiaries struggling with grants since SASSA closed Macassar office

“People are poor and cannot afford to travel far for services that should be here,” says resident

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Brief | 8 April 2024

Long queues at SASSA in Khayelitsha

Earlier this week residents picketed, demanding that a new office be built and for staff to be trained

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News | 14 February 2024

Disability grant applicants sleep outside this SASSA office

SASSA admitted that there had been “technical challenges with the online system” but that these had since been resolved

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News | 27 October 2023

“System glitch” stalls social grant payments to pensioners

Postbank says problem has mostly been resolved

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News | 6 September 2023

R350 grant: SASSA in court over “unfair” exclusions

Agency accused of turning down too many applicants

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News | 5 September 2023

Grant recipients unable to renew their cards as expiry date looms

Social grant beneficiaries are worried they won’t be paid in two weeks

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News | 24 April 2023

“Post office is crumbling under the pressure” says social grant activist

This comes as millions of gold SASSA cards will be expiring soon

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News | 6 April 2023

SASSA owes millions in outstanding municipal bills

One of the offices in Durban owed over R6-million in rent

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Brief | 17 January 2023

Long queues and constant system failures at SASSA Soshanguve office

SASSA blames staff shortages and loadshedding

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Brief | 16 January 2023

SASSA beneficiaries left stranded on Friday morning

They were told staff were having a party. GroundUp was told the same thing but the Western Cape SASSA spokesperson has denied this

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Brief | 13 December 2022