Spotlight on social grants
Special GroundUp series on social grants
Postbank board axed over unlawful contracts
Over 600,000 beneficiaries were affected by last week’s system failure, Ministers confirm
By Daniel Steyn, Qaqamba Falithenjwa and Ella Morrison
News | 14 September 2023
Here’s what caused the social grant payment “glitch”
Postbank’s legal dispute with “payment switch” software provider sheds light on ongoing technical troubles
By Daniel Steyn
News | 14 September 2023
Pensioners are still struggling to access grants, a week after “system glitch”
Black Sash says it’s been inundated with calls
By Ella Morrison and Daniel Steyn
Brief | 12 September 2023
Social grants is one government system that must not fail
26-million people depend on it
GroundView | 11 September 2023
Grant recipients have to take loans because of “payment glitch”
“It’s my only source of income” says pensioner
By Daniel Steyn, Ella Morrison, Loyiso Dyongman, Tsoanelo Sefoloko and Thamsanqa Mbovane
News | 8 September 2023
Makhanda without a post office since July
People from the town and surrounding areas are having to travel to Port Alfred
News | 8 September 2023
“System glitch” stalls social grant payments to pensioners
Postbank says problem has mostly been resolved
By Qaqamba Falithenjwa and Ella Morrison
News | 6 September 2023
R350 grant: SASSA in court over “unfair” exclusions
Agency accused of turning down too many applicants
By Liezl Human
News | 5 September 2023
Conditions for R350-a-month grant to be challenged in court
Department of Social Development is “deliberately excluding” eligible recipients of the Social Relief of Distress grant, says economist
By Daniel Steyn
News | 27 July 2023