Answers to your questions
Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.
Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email info@groundup.org.za.
Our bosses drive the best cars but pay us less than R20 per hour and don't contribute to UIF. What can we do?
You can join a union and insist on your rights under the law.
I am being pursued and threatened for debt on my child's school fees that I cannot pay. What are my options?
You have a legal right to a statement of the amount owed and how it was calculated. It is also possible to ask for a discount on the collection fees and apparently this is often granted.
I am in a wheelchair. How can I get an RDP house?
Disabled people are supposed to be given priority for RDP houses and the houses are also supposed to be adapted to their needs.
We are behind on the rent and just got an eviction order. What can we do?
The landlord must follow the steps in the Prevention of Illegal Eviction Act.
How do I go about claiming my provident fund from work?
Most provident funds say you must remain a member of the fund as long as you are employed by the employer participating in the fund.
How do I get an ID? I have applied twice to Home Affairs, but so far have not received one.
Home Affairs now has a system where you can check the status of your application by SMS.
My stepmother is evicting us from our late father's house. What are our options?
Your municipality must provide emergency housing which is dignified and with access to services.
What can I do if my child tells me her teacher smacked her?
You can take it up with the teacher and principal. If necessary, after that you can approach the school governing body.
I have eight cats that need to be sterilised. Where can I get my fur babies affordably sterilized?
SPCA mobile units can transport your cats to hospital for sterilisation and return them to you.