Answers to your questions
Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.
Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email info@groundup.org.za.
Who qualifies for free municipal water?
You need to register as indigent to receive free municipal services.
How can I renew my South African Retired Person's Visa?
All extensions must be submitted through VFS Global. Here is a list of everything you will need.
How can a Zimbabwean woman who is here legally register the birth of her child?
She can go to the Department of Home Affairs. Because she and the father are Zimbabwean, the child's birth certificate will not have an ID number.
Can a child be denied attending their matric dance due to non-payment of school fees?
No. Legally, the principal does not have the power to block access to the matric farewell because of outstanding school fees.
What can I do if I was exempted from paying full school fees but don't have enough money to pay the outstanding amount?
You can approach the School Governing Body and negotiate a revised repayment plan.
What visa can I get if my child is South African and I want to get a job?
You can apply for a relative's visa, but you will need it endorsed to allow you to work if you are offered employment.
Can I reclaim South African citizenship after receiving citizenship of another country?
Not yet. The SCA ruled it unconstitutional to withdraw someone's citizenship, but as at 5 March 2024 the Constitional Court is yet to make its decision.
How can I get my ID if my parent has multiple IDs?
Following a recent court ruling about blocked IDs, you should be able to apply for an ID the normal way. Home Affairs officials may not be aware of this, so perhaps tell them about the judgment.
What does a ZEP holder need to claim UIF?
To apply for UIF as a foreign national, you need your passport and completed forms U1-28 and U1-19.
Can I withdraw my pension fund from the savings pot while I am still working?
Yes, you can withdraw from the savings pot once a year, provided it is not less than R2.000.