Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.
Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email info@groundup.org.za.
You should notify SASSA. If the problem persists, you can contact Black Sash or a similar organisation.
The UIF or Labour Department should be able to give your complete employment history.
No, I'm afraid it's not possible.
There are a few human rights organisations you can approach for help, like the UNHCR, the TAC, NACOSA, and others.
Use a mediator or a Master of the High Court to help resolve the disagreements.
It’s illegal for an employer to deduct UIF and not pay it over. Report this to the Labour department or the CCMA.
There are public and private rehab centres that can help you with opioid substitution therapy, but this can be expensive.
The best option is to apply for debt counselling through a registered NCR counsellor.
You qualify for permanent residence in terms of section 26 (a) of the Immigration Act, you can apply at Home Affairs, though the process can be slow.