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Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

I can't verify my identity to Home Affairs or SASSA because I don't look the same and my fingerprints have faded.

Accommodations should be made to help you if you look different because you have aged since your last ID photo was taken and your fingerprints are faded.

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Where can I get the full details of my employment history?

The UIF or Labour Department should be able to give your complete employment history.

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Do ZEP holders still need to apply for skills waivers from the South African Qualifications Authority and the labour department to confirm their qualifications?

Yes. Since Home Affairs' issuing of Circular 7, foreign nationals can now apply for their waivers from the labour department directly.

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Can my medical aid terminate my membership and reverse my paid bills when I retire?

There are certain conditions under which a medical aid can terminate your membership, but retirement does not appear to be one of them.

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Can the dependent of a mine worker who died of lung disease in the 1980s claim benefits today?

Claims have to be submitted within three years of the date of death, but it could be worth contacting the relevant trust to confirm.

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How can I complain about rude staff at a private clinic?

If the manager or owner does not address your issue, you can lay a complaint to the HPCSA.

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My R350 SASSA grant was approved last year but I haven't received any payments. Please help!

You should notify SASSA. If the problem persists, you can contact Black Sash or a similar organisation.

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How do I transfer ownership of a property built on land in the tribal area?

You will need to submit an application at a Land board Office for a Customary Land Grant Deed.

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Can I get my parent's RDP house if they passed away before getting the key?

If the house had been awarded to your parent before they passed away, you should be able to get the house (unless they wrote a will saying otherwise).

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Do I have to transfer my late mother's property to my name before leaving it to someone in my will?

Yes, you would need to transfer the house into your own name before you could leave it to beneficiaries in your will.

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