Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

What does a ZEP holder need to claim UIF?

To apply for UIF as a foreign national, you need your passport and completed forms U1-28 and U1-19.

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Can the college where I studied withhold my certificates if I cannot pay the outstanding fees?

While the Higher Education Act of 1997 (HEA) grants the right to institutions to set policies and rules for its students, the HEA does not mention the supposed right to withhold certificates

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Can my South African-born child register for matric with her passport if I am a ZEP holder?

Yes, her passport will be sufficient to register for matric.

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How can a foreign national replace stolen documents?

You have to go to Home Affairs in person with whatever documents you have left, as well as a police complaint report of the theft

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How can my employer validate a Zimbabwean citizen's permit?

Home Affairs is the only body which can verify the status of an employee, but it is an exceptionally slow and dysfunctional body.

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Can I loan money from my provident fund from 1 March 2024?

No, this was announced in the recent budget speech.

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What happens to my UIF and provident fund if the company I work for is liquidated?

Your UIF and provident fund money should be unaffected. How you left the company affects whether you can claim your money now.

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What is the process for a South African and a foreign national to get married?

As long as your partner has a valid visa and a letter of non-impediment, the process is the same.

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How can I humanely get homeless people sleeping outside my house to move?

You can contact a homeless support centre and find out what options are available in your area.

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How can I get free scholar transport for my children?

The school needs to submit the children's names to the Department of Transport.

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