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Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email info@groundup.org.za.

I failed Grade 9 in 1992 and I would like to continue with school and get my matric. What can I do?

You can register at an Adult Education and Training (AET) Centre to redo your Grade 9.

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My cousin that I live with at our grandmother's house has the title deed of the house. How can I challenge this?

You could go to the Master of the High Court’s office with all your details, and ask if the Master has granted someone the letter of authority and who it is.

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How can I make my sister, who is the executor, wind up our late mother's estate?

You may have to ask the Master's Office to intervene if the executor refuses to wind up the estate.

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My late grandmother's council house was taken over by my sister, who has evicted me twice and likely doesn't pay rent. How can I get her out?

You can go to your local housing office with your grandmother's death certificate to find out whose name the tenancy is in and request to take it over.

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How can I protect my personal information and documents to prevent my SASSA accounts from being hacked?

If your ID and child’s birth certificate are stolen, immediately report them to the police, SAFPS, Home Affairs, SASSA, and Postbank to block fraud, replace document

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How can I get a judge to deliver a delayed judgment?

There isn't much you can do but but wait. In the meantime, you can submit a complaint to your provincial Court Manager.

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What can I do if I feel by the LPC Regulator to withdraw a complaint?

You can approach the Ombud and ask him to investigate this request.

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I was forced to move from a flat I was renting and now my landlord and his agent are withholding my deposit. Please help!

You can take your landlord to a Small Claims Court or reach out to the Rental Housing Tribunal.

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My boyfriend was injured at work and someone else claimed on his behalf and he didn't get anything. Please help us!

Your boyfriend or his lawyer need to fill in a request form from the Compensation Commission to ask them to re-open his case.

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Is it possible to stop garnishee orders that the lawyers who took over my unpaid school fee debt are threatening? I can't afford to pay anything more.

You should go and see the lawyers as soon as you can and try to negotiate a rate of payment that you can afford with them before they go to court for a garnishee order.

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