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Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Topic: Sassa  |  Show questions and answers for all topics

Is it legal for an old age care facilities to take the residents' SASSA cards to buy them things not provided by the facility?

No. SASSA says unequivocally that no one should give their SASSA cards to any other person.

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Why does SASSA consider outstanding debt or loans as income with regard to the means test when applying for the old age grant?

SASSA does not regard outstanding debt or loans as income but regards these as assets. The current old age grant monthly income thresholds is R8,110 for a single person and R16,220 if you are married.

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I can't verify my identity to Home Affairs or SASSA because I don't look the same and my fingerprints have faded.

Accommodations should be made to help you if you look different because you have aged since your last ID photo was taken and your fingerprints are faded.

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My R350 SASSA grant was approved last year but I haven't received any payments. Please help!

You should notify SASSA. If the problem persists, you can contact Black Sash or a similar organisation.

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Why is SASSA not sending me an ID verification link?

It could be that they are struggling to verify your identity because you have a green ID book and your photo is not clear enough.

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Why has my R350 SRD grant application status said "pending" for two years?

SASSA manually verifies every application, which takes very long. It could be that there is information missing but SASSA does not inform applicants when this is the case, so you need to keep checking

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Can I be paid my UIF and SASSA pension while also getting money from my old job?

Yes, but SASSA grants are means tested, and UIF and pension benefits count as income, so your grant will be less.

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Will withdrawing my provident fund affect my disability grant income?

It depends whether your monthly provident fund withdrawals put you over the maximum allowed income to qualify for the disability grant.

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If I don't withdraw all the money from my SASSA grant, will the remainder be lost?

No, the money will not disappear, but SASSA says you need to withdraw some of the grant money within 90 days.

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How can I apply for a disability grant if I cannot get to the SASSA office?

You can ask a family member or friend to apply on your behalf. They must take a letter from you and a doctor's note saying why you can't visit the office yourself.

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