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Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email info@groundup.org.za.

I bought a used car and had an accident. My insurance claim was rejected, leaving me unable to use or fix the car.

Apply for a new registration certificate and ask the insurer if they have the new address of the car dealership.

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My wife never received payslips from her employer, how will she receive her UIF benefits if it turns out her employer never registered her?

She can check if she is registered for UIF and if deductions have been made from her salary.

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Can my homeschooled 16-year-old apply to write the Adult Senior Certificate exams instead of the National Senior Certificate?

The Adult Senior Certificate is for people who are 21 years or older.

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I was supposed to received R600,000 from RAF after a car accident, I only received R31,000. What should I do?

Ask the RAF for a breakdown of how they calculated the R31,000, and perhaps seek legal advice from a personal injury lawyer.

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My mother was misled into signing away her inheritance by her stepmother. Can she contest this?

She needs to make an affidavit on how she came to sign the document and take it to the Master's Office to lodge a complaint.

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What should I do if there is a warrant for my arrest?

Report to your nearest police station immediately.

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What can I do if I am being harassed on social media?

You can open a case of cyberbullying at your nearest police station.

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Can I apply for early retirement without penalties before I turn 55?

No, if you are 54 or younger, you do not meet the requirements.

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How can I evict tenants in my late mother's RDP house who refuse to leave?

Since you have a letter of authority, you can get a court order from the magistrate to start the eviction process.

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My father's Mineworkers Provident Fund only paid a portion of what he was supposed to receive. Why was he paid so little?

Take your father's Mineworkers Provident Fund Statement to SARS and ask them to investigate urgently.

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