Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.
Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email info@groundup.org.za.
As your old cellphone number will be in the housing database, you should visit the municipal office where you made your application to update your details.
It is possible that someone is fraudulently using your details to collect a social grant. You should contact SASSA as soon as possible.
No. You only need to get a black card if you have been using a gold card to withdraw your grant money.
Perhaps you should get legal advice to see if you can circumvent a second DNA test.
You can apply for the Department of Basic Education to re-issue the certificate.
SASSA does not explain how or if successful applicants whose grants haven't been paid will be back paid.
They could go to the Deeds Office to see if there is a title deed, otherwise legal assistance may be required.
Unfortunately, if your combined income exceeds the threshold, your application is unlikely to succeed, but you can appeal the decision.
Yes, a prisoner is allowed to sign a legal document transferring ownership of their house. You still need to go through all the usual steps.
There are some workarounds that could help you get a clear fingerprint scan, but you may need to find an office with alternative biometric options.