Ask Athalie Banner

Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email info@groundup.org.za.

Can I withdraw my entire pension from my preservation fund if I have not yet retired?

Yes, you can make a full or partial withdrawal before retirement, but you can only do so once.

Read more

Can people living on a shared property apply for indigent support?

Different municipalities have their own policies. Check with yours and if you can apply, discuss installing a pre-paid meter with your landlord.

Read more

Can I be denied a disability grant because I have orthopaedic or prosthetic device?

If your disability has been improved or corrected with assistive technology, you may no longer qualify for the grant.

Read more

Can I get shared custody of my son if I was not named as the father on his birth certificate?

Yes, but only with the mother's permission can an application be made to the High Court.

Read more

How can I report B-BBEE fronting?

You should lay a complaint with the B-BBEE Commission.

Read more

How can I report a shop that took my money but never delivered my purchase?

You can lodge a complaint at a Consumer Protection office under Section 41 of the Consumer Protection Act.

Read more

In the eyes of the law, are customary marriages equal to civil marriages?

Yes, they are, according to the Recognition of Customary Marriages Act of 1998.

Read more

How can farmworkers access their provident fund?

Contact the Agricultural Sector Provident Fund (ASPF)

Read more

Can I remove a beneficiary my late wife added to her title deed?

It depends whether she left a will, if you were married in community of property, and if you had an antenuptial contract.

Read more

How do I claim my inheritance trust funds?

Go to the Master's office or magistrate's court with an application on form J251 and certified proof of the account holder's identity.

Read more