Answers to your questions
Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.
Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email info@groundup.org.za.
Will SASSA back pay the grant money I was supposed to get if I lost my application number after I was approved?
SASSA does not explain how or if successful applicants whose grants haven't been paid will be back paid.
Can my father, who is in prison, sign his house over to me? I don't know when he will be released.
Yes, a prisoner is allowed to sign a legal document transferring ownership of their house. You still need to go through all the usual steps.
How can I get my ID if my fingerprints aren't scanning properly?
There are some workarounds that could help you get a clear fingerprint scan, but you may need to find an office with alternative biometric options.
What does "Position in Area" mean on my government house application?
"Position in Area" is a reference number for the housing department. It does not necessarily mean you will be allocated a house.
Can a domestic worker who contributed to UIF have her claim rejected on the basis of not having worked enough days?
If she had been contributing to UIF for less than four years, she can claim one day for every six days worked while contributing.
What is the risk from stopping antiretroviral treatment (ART)?
The risk of becoming ill from being off ART depends on how long you stay off ART and your HIV history.
In the case of joint ownership by multiple parties, what happens if one of the shareholders die?
The deceased's share will be divided between the remaining shareholders. Any major decisions regarding the property, like selling, need the approval of all co-owners.
Why was my SASSA grant stopped in December and January?
SASSA suspended SRD grants to beneficiaries suspected of fraud.
How can I get more information about my parent's death on duty if their employer won't meet with me?
It is illegal for them to withhold this information. They are supposed to report the death to COIDA. Here are some steps you can take.
If my mother passed away after SASSA paid her grant, how can her family access the money?
If she had not withdrawn her pension in the month she died, the family member who paid for the funeral can apply to SASSA for unclaimed benefits.