Answers to your questions
Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.
Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email info@groundup.org.za.
Topic: Education | Show questions and answers for all topics
Why does my son need to write a letter explaining why he wrote matric without a study permit?
Foreign students must have study visas to pursue their education in South Africa. If he did not have such a document, proof of an application to Home Affairs or a police affidavit may suffice.
Can a school hand over my unpaid fees account to debt collectors without warning me?
The school should contact you and give you three months to settle the account. But they do not need to tell you if they intend to hand over the account to debt collectors.
I don't know my birth parents and Home Affairs keeps refusing me an ID. What can I do?
Home Affairs is supposed to let your adoptive parents help you apply. They should also tell you why your applications have been denied.
Can I be kicked out of school for being 19 in Grade 11?
Being two years older than the average age of your grade isn't unusual. You can plead your case with the school or you can continue your education through ABET.
Can a child be denied attending their matric dance due to non-payment of school fees?
No. Legally, the principal does not have the power to block access to the matric farewell because of outstanding school fees.
What can I do if I was exempted from paying full school fees but don't have enough money to pay the outstanding amount?
You can approach the School Governing Body and negotiate a revised repayment plan.
Can my South African-born child register for matric with her passport if I am a ZEP holder?
Yes, her passport will be sufficient to register for matric.
How can I get free scholar transport for my children?
The school needs to submit the children's names to the Department of Transport.
Is there a way I can change my personal information on my matric certificate?
It should not be necessary to change the personal information on your matric certificate, but you can apply for the certificate to be verified through Umalusi.
How can I replace my matric certificate if it has been lost?
You can apply online to replace your lost or damaged certificate issued by Umalusi.