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Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

What does my housing application status mean?

You can check the meaning of your housing allocation status code in the table below.

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Does my family need to have temporary visas first or can they just apply for permanent residency at the same time as me?

To be on the safe side, perhaps it would be wise to apply for temporary visas for the family, as well as permanent residence for the whole family, you included.

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Can I be financially and medically assisted while waiting for the independent tribunal to decide on my compensation claim?

You can apply for SASSA Temporary Disability Grant while you wait for the outcome of the tribunal.

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What can I do if I appealed but still have not received my R350 Social Relief of Distress grant?

If you are not satisfied with the outcome of the appeal, they say you can take it to the High Court for a judicial review.

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Why did my monthly allowance from the Municipality Pension Fund stop after I turned 21?

The pension comes to an end when you turn 22, so you should call the GEPF to ask why it stopped early.

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Can ZEP holders still meet FICA requirements since the permit was scrapped?

Yes, the court ruled that the ZEP was to be deemed still valid until June 2024.

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The managing body corporate of my community scheme houses are failing to attend to complaints. What can I do?

The Community Schemes Ombud Service is there to regulate the way parties within community schemes behave.

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What can we do about my sister's ID that has an error? Home Affairs has not helped us for over 3 years now.

You should get a lawyer to take on Home Affairs.

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Can I use a DNA test to prove that I am the child of a South African citizen and use the results to get citizenship?

Yes, a sibling DNA test can indeed establish whether half-siblings share a biological father.

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How do I refund the person I sold my numbered shack to and get my shack back?

Now that the money has been paid, you can’t reverse the sale of the shack.

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